App privacy policy

Coalition Connect privacy notice

Published September 26, 2026

Coalition Connect can be used for public resource information without an account. If you create an account or request help, we collect the information you enter, including contact and housing circumstances, to respond and coordinate services. Account setup requires consent to share the outreach profile with Housing Connect; HMIS release is a separate optional signed choice. Authorized Coalition staff and relevant coalition member organizations may access information needed to coordinate your services. We do not sell your personal information. Some app information, including files kept only in the document locker, stays on your device unless you choose to export or share it. We do not automatically delete submitted tenant records. You may request access, correction, or deletion in the app or through the website; staff will verify identity and review applicable program and legal record requirements before acting. Removing the app does not delete records already submitted. Do not include passwords or identity documents in an initial privacy request.

Privacy and account-deletion requests

The privacy and account request page lists available web and email options for people who no longer have the app installed. A request starts a review; it does not automatically delete a record. Do not send passwords or identity documents in an initial request.